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Software Support
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Frequently Asked Questions: Q: I lost my registration key. How can I get a new one? A: If you are a registered user, please e-mail us with your full name, e-mail address used to register the product, and the order number if it is available. Q: I recently ordered a product from your web site and haven't received my registration information yet. A: All orders are fulfilled in the order in which they are received. In most cases, orders will be fulfilled by the end of the business day during which they are placed. Orders that are flagged with a fraud alert may be subject to delayed processing. In the worst case, it may take up to 48 hours to receive your registration information. Q: Do I have to order online? A: No. If you do not wish to order online, you may order by phone by calling 1-800-WWW-2REG or 1-800-999-2734. Outside of the U.S., you can call +1 719 576-0123. You may also fax your order to +1 (719) 623-0399. Be sure to include your e-mail address, phone number and the program you are ordering. Q: What kinds of payment can be accepted for orders? A: Our transaction processor, Reg.Net, can accept all kinds of payment. The following credit cards are accepted: MasterCard, Visa, American Express, Novus (Discover), and Diner's Club. For high ticket items (over $100), Reg.Net can issue an invoice against a purchase order for payment by check or credit card. Reg.Net also accepts money orders or checks (payable to Reg.Net). Q: What if I don't find the answer to my question on this page? A: If you have an unanswered question, please feel free to contact us and it will be answered in a timely manner. |
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Need Custom Software?
We create custom software programs tailored to fit your personal or business needs. Our expert team of programmers will work closely with you to deliver fast, stable, and reliable software that does exactly what you need it to. Past projects include CD autorun menus, e-mail clients, screensavers, and utilities to automate tedious tasks. Hiring another company to do this work for you could cost you thousands of dollars which you don't have. Fortunately, our custom software development projects start at as little as $90 USD. Don't hesistate to contact us today for a free price quote and additional information. Click on the "More Info" button below to read more.
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